Sara called me in a bit of a panic today. You see, she had taken three quilts to a new quilter in her area, and had gotten two of them back. The quilting was well done, and it was expensive to pay for the work. She still has one quilt left to pick up and pay for.
Even though the quilting was well executed, there was a problem. You see, the quilter had gotten the backings mixed up between the two quilts.
This quilt is going on the brown leather couch in Sara's living room. This quilt was supposed to have a modern brown backing that coordinated with the April Cornell Sonnet fabrics. (Sorry, the furry creature in the foreground is Remy. He just had to be in the mix of things).
She paid for the quilts, and when she got home, realized the error. What would you do? She still has one quilt left to pay for. Should she tell the quilter of the mix up and ask for a reduction on the price of the third quilt?
She says she is very happy with the quilting, but is really bummed out about the backings being mixed up. Obviously it isn't reasonable to have the quilting taken out and the backings swapped out. Do you think some sort of monetary adjustment is in order or should she just live with the mistake? Should she even tell the quilter that a mistake was made?
Tell us what your thoughts are. Would you make a fuss? Ask for some compensation on the price of the third quilt? Just live with it? Would you go back to this quilter in the future?