Packaging is everything.
I ordered this piece of fabric from an online shop I had never heard of, Z & S Fabrics, in Denver, Pennsylvania. My selection criteria was pretty basic. I wanted this particular fabric and they were the first shop I found online who had it. Simple as that.
Here is where things started getting personal. My order was placed on Monday, was mailed on Monday (USPS Priority), was received by me on Wednesday, and was packaged as you see above.
Will I remember Z & S Fabrics the next time I want to make an online order? Definitely. You betcha.
Check them out. They offer outstanding service, have a good inventory and seem like real nice people!
I took a peek, just a peek, at the website. Had to get out of there fast before I ordered something. Hope you and your family had a great holiday, Nicole. Give Sophie & Ozzie an ear scratch for us.
Posted by: Susan Ramey Cleveland | November 28, 2008 at 06:13 AM
That's on of my favorite places. It was called Sauders for many years and then the two families united. Zooks & Sauders. It was my go to place that no-one knew about for years. They had a dirt driveway that fit about 6 cars and an outhouse. Now you can't get near the place half the time. We often go to Pa. for a little r&r to Amish country.
Hope you had a great Thanksgiving.
Posted by: dee | November 28, 2008 at 06:44 AM
I found them about two months ago and love how quick they are. I also think they have a good selection of fabrics.
Posted by: Claudia | November 28, 2008 at 07:14 AM
And don't forget to signup for their newsletter. They have regular sales on the wholes site - 10-15% off ...and their prices are already dirt cheap. They have all the most popular lines.
Posted by: mckie2 | November 28, 2008 at 08:10 AM
I found Z&S about two months ago when my daughter and I were looking for a specific fabric to create a quilt for her. They were very fast and I also received my fabric packaged very much like yours. You bet I'll remember them. Isn't it great when a company goes that little extra for their customers?
Joyce
Posted by: Joyce Levengood | November 28, 2008 at 08:27 AM
Sounds like my kinda place to shop *s*
Posted by: Libby | November 28, 2008 at 08:34 AM
I've ordered from them for years - their regular prices are pretty spectacular and then they have sales pretty frequently, too. I love the speed of delivery and the pretty way the fabrics are always packaged. Yes, I'm a frequent repeat customer!
Posted by: Lisa D. | November 28, 2008 at 10:38 AM
I read this post and hopped on over to leave a comment when I spotted "Quilt Album" in your sidebar. So I clicked and looked at all your quilts. Then I had a light bulb moment. I figured out why I like your quilts so much, apart from the fact they're well made. No. 1, you use traditional patterns, No.2, your quilts are large, and No. 3, you finish them. Anyway back to the post, I think as quilters, we need a site devoted to individual feedback on experiences with on-line shops. This way we could promote those who exceed expectations.
Posted by: rosaline | November 28, 2008 at 11:15 AM
OMG, half my quilting money goes to Z&S! I get the new bundles every time they come out there because they are much cheaper, plus they do such a good job packaging them. I can always find what I want there and it always comes wrapped in a pretty fabric bow!
Posted by: JudyC | November 28, 2008 at 12:37 PM
I show here regularly and they always have excellent service and beautiful packaging...........
Posted by: Chookyblue | November 28, 2008 at 12:59 PM
opps I meant SHOP......not show.......lol
Posted by: Chookyblue | November 28, 2008 at 01:01 PM
I thought everyone knew about Z&S, they're great!
Posted by: Account Deleted | November 28, 2008 at 02:22 PM
I found them a while back too, they awesome prices and a great selection.
Posted by: Kate | November 28, 2008 at 04:16 PM
I've always had great luck with Z & S...they always wrap the orders up so pretty. They've always been very nice!
Posted by: Carol | November 28, 2008 at 04:59 PM
That is great customer service I will be checking out their site.
Posted by: Carin | November 28, 2008 at 10:27 PM
One of my favorite on line quilt shops and I totally agree with Judy C, 1/2 of my fabric budget goes to them!
maybe even more
I love going there as well. Over 2hr drive so not often enough!
the service is wonderful and well the prices, can't be beat!
Kathie
Posted by: kathie | November 29, 2008 at 02:36 AM
I love Z & S as well. Could be ordering today since you reminded me that I love them! ;o)
Posted by: ranette | November 29, 2008 at 03:56 AM
Those special touches really do make a difference. Every time I order from Susan Branch I'm delighted with the way the things are wrapped in the package.
Posted by: Connie W | November 29, 2008 at 04:38 AM
What beautiful way to package fabric. It is lovely enough to set out on display just as it arrived. Those are truly the special touches that make you remember a shopping experience and return for more.
Posted by: Nancy | November 29, 2008 at 07:03 AM
Thanks for the information.
Posted by: Miss Jean | November 29, 2008 at 10:41 AM
Yes they are great. I needed some additional pieces of "Winter" by Minick and Simpson and I received my yardage with a darling bow of lace like fabric wrapped around it. Wonderful. Thanks for blogging about them. You are thoughtful and that is what makes reading your blog so nice. Pam in Chico
Posted by: Pam | November 30, 2008 at 08:44 AM
I love, love Z&S fabrics. I always go there first. They have great prices and great service.
Posted by: MichelleB | November 30, 2008 at 08:59 AM
I think a lot of people buy from them, I've had them recommended to me in the past on several occasions, just haven't had a chance to order anything from them. I love when places send stuff out fast and package it all pretty!
Posted by: Beth | November 30, 2008 at 11:17 AM
Know what is really dangerous? I live half way between Sauders and Zooks!!! I've been shopping at Sauders since I was a kid! Both those stores have way too much of my money!
Sharon
Posted by: Sharon Sensenig | November 30, 2008 at 04:25 PM
Hey, thanks for the heads up! Bookmarking now.
Posted by: *karendianne | December 01, 2008 at 11:17 AM